Smarter Conversations. Better Results
Transform outbound calls and QA processes with AI that listens, learns, and improves.
Trained on over 300 million real-world conversations
Proven success with top-tier banking clients
Over 95% intent recognition accuracy
Supports multilingual deployments across regions
Trusted by the Best in Business
Smarter Conversations.
Better Results
Designed for high-volume outbound, smart QA, and real-world complexity — Tide AI adapts to your business with precision and speed.
Built for Real Business Scenarios:Refined through years of industry practice in finance, healthcare, and e-commerce. Tide AI understands workflows, rules, and edge cases.
Smart Understanding, Reliable Execution:Delivers over 95% accuracy in intent recognition and decision logic — with continuous improvement built-in.
Multilingual, Multiregional:Seamlessly supports Mandarin, English, Bahasa, and more — for scalable global deployment.
Visual Flow Builder
That Mirrors Your Business
Easily design complex conversation logic with our intuitive drag-and-drop canvas—no coding required, and fully aligned with your actual business processes.
Drag-and-Drop SimplicityVisually build, adjust, and optimize conversation flows in minutes with our intuitive canvas interface.
Business-First LogicDesigned to map naturally to real-world workflows—from banking inquiries to customer onboarding.
Zero-Code FlexibilityEmpower product and operations teams to iterate on dialog logic without engineering support.
Full Visibility & ControlTrace, test, and update every flow node with real-time preview and branching logic support
Superior Experience with Our High-Performance Talkbots
Understands ASEAN Languages
Talkbots are able to understandlocal language, dialects and slangs
Speech LanguageUnderstanding
Understands, processes and responds to natural spokenlanguage
Sounds Like You And Me
Fully customized Talkbot voice to bring your unique brand personato life
End-To-End Tier-OneResolution
Resolve customer service issuesaccurately and quickly withouthuman agents
Human collaboration
Talkbots know when your customers need a human touch and automatically routes the call to the relevant human agents
Omnichannel Engagement
Engage your customers via voice, whatsapp as well as email
ComprehensiveCustomer History
Capture detailed data on customer intent, behavior and engagement
Facilitate Next Steps
Integrate with existing systems to facilitate customer service
Scale Effortlessly
Scale effortlessly without exorbitant costs, training new agents, or offshoring
AI Product Services
AI-Powered Outbound Call Robot
Designed for diverse business scenarios such as telemarketing, customer follow-ups, bank collections, and satisfaction surveys, significantly enhancing operational efficiency and optimizing customer service reach.
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AI-Powered Quality Inspection System
Supports intelligent role separation and is equipped with advanced scenario-based AI models to accurately detect risks such as violations and customer complaints. Fully automated quality inspection maximizes workforce efficiency. Multi-dimensional reports provide insights to help management guide business teams effectively, reducing corporate compliance risks.
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Training Robot
An intelligent application where AI robots act as customers to provide 1-on-1 personalized training sessions for trainees. This product significantly reduces training costs in industries such as finance, call centers, insurance agencies, and telemarketing.
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Book Your Personalized Demo
Discover how Tide Al helps teams automate, understand, and optimize customer conversations at scale.
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About Us
TIDE AI was born from the belief that voice is the most natural interface. While chatbots evolved on screen, we envisioned a future where machines could speak, listen, and respond — just like people.
With a team of voice scientists, engineers, and linguists, we're pushing the boundaries of ASR, TTS, NLU, and beyond — to make machines speak with empathy and precision.
We're proud to be trusted by top enterprises in Asia and beyond — and we’re just getting started.
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Contact us
tide_customer@tideint.com